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3 Questions You Need to Ask Before Hiring a Refrigeration and Air Conditioning Company for Your Business

Posted by: Cooper MechanicalMonday, September 01, 2014

Investing in reliable refrigeration and AC labor isn’t just a nicety in businesses; it’s an absolute necessity.

Questions about Refrigeration

Putting your money toward HVAC improvements? Make sure you are going with the best-trained and most effective refrigeration and air conditioning service professionals you can find. Identifying the team that best matches your needs begins with asking a few important questions:

1. What’s Your Availability? 

You need someone who will answer your call when all the chips are down. Technicians who are responsive and professional are lifesavers for any business, but their services become mission critical in some environments. When you have an emergency that needs professional attention, you need service that’s reliable and prompt. Waiting around for hours with a broken AC or malfunctioning refrigeration system in middle of the summer heat just isn’t an option, especially when your business concerns are at stake.

2. What Are Your Certifications and Warranty Policy? 

Because HVAC services are highly specific, training is very important. Make sure the company you plan to work with is licensed, insured, and bonded. Also, having a warranty that covers any parts and labor, that could be needed, for each appliance will protect your business from poor product performance. Sometimes after installation, even the best systems experience hiccups, and it pays to have accountability for the work performed and the products in question.

3. Experience and References? 

Refrigeration and air conditioning work generally takes place in personal spaces like homes or offices. Having a company with good references and relevant experience is important. Find out if technicians have worked with systems similar to yours in the past and how many projects of the same nature they have completed in the recent past. This kind of experience will make the process go more smoothly.

To get more insight about the best refrigeration and air conditioning company, contact us.